What is managed WordPress hosting?
Hosting where we look after WordPress for you: core, theme and plugin updates tested on staging, daily backups, malware scanning and removal, caching and CDN, free SSL and Cloudflare Pro for every site. You write content and run your business.
Is managed hosting worth it compared with ordinary web hosting?
If your time is worth more than the difference, yes. Web hosting starts at $30 a year and you manage WordPress yourself. Managed WordPress starts at $15 a month and we do the upkeep. Use the calculator on this page to compare with your own hours.
How much does managed WordPress hosting cost?
Micro is $15 a month or $175 a year for one site. Business is $20 a month or $232 a year for two sites. Professional is $30 a month or $350 a year for four sites, which works out at $7.50 per site a month. Prices are in US dollars.
Is Cloudflare Pro included for every site?
Yes. Every site on your plan gets Cloudflare Pro: one on Micro, two on Business and four on Professional. Bought from Cloudflare, Pro costs $20 a month per site billed annually ($240 a year), so Professional carries $960 a year of Cloudflare Pro for $350.
Can I host a WooCommerce store?
Yes. Business handles small stores and Professional suits growing ones.
What happens if an update breaks my site?
Updates run on a staging copy first, so most problems are caught before they reach your live site. If two plugins conflict, we identify the clash and fix it, and daily backups mean we can roll back.
What if my site gets hacked?
Malware scanning and removal are included. For comparison, a one-time cleanup from Sucuri costs $98 per site. If your site is hacked right now and not hosted with us, Armor SOS triages it the same day, free, then quotes the cleanup.
How fast is migration?
Migration is free, and most sites move within 24 hours.
How quickly can I start?
Straight away. Your plan comes with the latest WordPress pre-installed and is ready to use the moment you buy it.
Will WordPress be updated automatically?
Yes. WordPress core updates are on by default, and we handle theme and plugin updates too.
Can I use an SSL certificate I already own?
Every plan includes a free SSL certificate that is installed and renewed automatically. If you want to use one you already own, send it to support and we will install it for you.
Can I pay with EcoCash or crypto?
Yes: EcoCash, InnBucks, ZimSwitch, Omari, Visa, Mastercard, Bitcoin, Tron and Litecoin, in US dollars.
Do I still need a security service like Sucuri?
Most sites won't. Malware scanning and removal are part of your plan, and so is Cloudflare Pro for every site, with its managed firewall rules and bot controls. Sucuri's Basic Platform costs $229 a year and has features of its own, so compare what you need.
How do I get support?
By WhatsApp or a support ticket, from our team in Harare. Professional includes priority support. Open a ticket or message us on WhatsApp.
Is there a money-back guarantee?
Yes. If this is your first order with Tremhost, you can cancel managed WordPress hosting within 30 days of the first payment for a full refund of the hosting fee. Domains, SSL certificates, licences, setup fees, paid migrations and renewals are not refundable. The full wording is in our Terms.