What is the difference between a VPS and a dedicated server?
A VPS is a virtual machine: your cores and RAM are dedicated to you, but the physical host is shared with other virtual servers. A dedicated server is the whole physical machine, so nothing else runs on it.
Is the cPanel licence included?
Yes. Every dedicated server includes cPanel & WHM with unlimited cPanel accounts, LiteSpeed, CloudLinux, Imunify360, Softaculous and SitePad. Bought directly, cPanel Premier Metal is $69.99 a month for 100 accounts, then $0.49 for each extra account (list price from 16 December 2025).
Is there a setup fee?
Yes, a one-time fee paid with the first month: $40 on Dedicated 1, $80 on Dedicated 2, $120 on Dedicated 3, $220 on Dedicated 4, $800 on Dedicated 5 and $1,200 on Dedicated 6. Virtual servers have no setup fee.
Which servers are managed, and which include backups?
Dedicated 1, 2 and 3 are semi-managed. Dedicated 4, 5 and 6 are fully managed. The only difference is backups: fully managed servers are backed up daily, with 7 days kept.
Will you move my sites?
Yes, free from any cPanel server, ours or another host's. Open a ticket after you order to plan the move.
Is there DDoS protection?
Yes. Every dedicated server has always-on volumetric DDoS mitigation, two IPv4 addresses, and redundant power and network in the data centre.
How soon is a dedicated server ready?
Within 72 hours of payment. Virtual servers are faster: a KVM VPS is built automatically in minutes, and a managed cPanel VPS takes about 3 hours.
Where are the servers?
In five data centres: Johannesburg (South Africa), New York and Miami (USA), Limburg (Germany) and Roubaix (France). Choose the location when you order. For users in Southern Africa, Johannesburg is the closest.
What software is included?
cPanel & WHM with unlimited accounts, LiteSpeed, CloudLinux, Imunify360, Softaculous and SitePad, on every dedicated server.
Do I get root access?
Yes, on every server, managed or not.
Is the storage in RAID?
Yes on Dedicated 2 to 6: two NVMe drives in RAID (software RAID on 2, 3 and 4). Dedicated 1 has two 450 GB NVMe drives.
What uptime do you commit to?
99.9% a month for dedicated servers and VPS, with service credits if we miss it. See our service level agreement.
Should I start with a VPS?
Often, yes. A managed cPanel VPS handles most agencies and businesses for $80 to $120 a month, with free migration and daily backups. Move to dedicated when you need the whole machine.
How do I pay?
Monthly or yearly, in US dollars by EcoCash, InnBucks, ZimSwitch, Omari, Visa, Mastercard, Bitcoin, Tron or Litecoin.