How can I reschedule the phone verification call?
In order to reschedule this, please contact your SSL provider and provide them with...
My File Authentication file has been uploaded to the wrong directory. What should I do?
Please upload your file to the correct directory. To make sure the authorization is...
I would like to change some information for my Domain Control Validation email (DCV)
If the common name needs to be changed, the only way to do so...
I haven’t received my Domain Control Validation email (DCV) yet. What should I do?
There are a few reasons why this might be the case. First, verify what...
If I buy a Code Signing Certificate, which document(s) do I need to provide?
There are two different types of validation procedures, those types being a certificate for...
If I buy an Extended Validation (EV) SSL Certificate, which document(s) do I need to provide?
EV certificates require a more stringent verification process than OV certificates. To understand the...
If I buy an Organization Validated (OV) SSL Certificate, which document(s) do I need to provide?
Organization Validated (OV) verification requires checking your business registration. If the Certificate Authority (CA)...
If I buy a Domain Validated (DV) SSL Certificate, which document(s) do I need to provide?
You do not need to provide any documentation in order to purchase a Domain...
Can I switch my method of Domain Control validation from Email to File, or vice versa?
You can switch your method of Domain Control validation from file-based to email-based for...
How do I know what my Control Panel/Server OS is?
If you are unsure what your Control Panel/Server OS is, we recommend that you...
