How can I install my SSL certificate on more than one server?
First, check your certificate license. There are two methods to install your certificate on...
How do I download my certificate files?
When the certificate is issued, the Certificate Authority (CA) will send an email to...
Is technical support available from the CA? Should I need it?
For all technical support matters regarding your SSL certificate, you can contact your SSL...
I have changed my server, or moved to a different provider; how do I move my SSL certificate?
If you have the original private key on the active certificate, you can install...
I entered in the wrong common name, how do I change it?
You will need to cancel & reorder your certificate and generate a new CSR...
How do I add additional domains to a multi-domain/SAN certificate?
You can add additional domains to an active certificate by reissuing it.
The CSR cannot be decoded?
This is because it is missing one or more required fields or the CSR...
What is a private key used for?
The private key is used on the server-side exchange for creating the secure connection....
What should I do if I receive a ‘CSR invalid’ error during the certificate activation process?
If this happens, your common name is not appropriately formatted for your type of...
The CSR cannot be decoded. What does that mean and what should I do?
Make sure you have the correct file copied and not your self-signed certificate, your...
